Inflection Point is committed to protecting the confidentiality and privacy of your information. Inflection Point will act in accordance with applicable data protection and privacy laws when we collect and use information about you and strive to protect this information for you.
This Privacy Policy explains how and why we collect, use, share, and store information, including Personal Information, and covers our interactions with you when we receive or collect information from or about you, including when you visit our websites, access or utilize our software platform, request or receive professional consulting or other services, participate in our educational or marketing events, request information from us, or when you otherwise provide information to Inflection Point (collectively, the “Services”).
Contact Information
Should you have any comments or questions about how we collect and use your Personal Information, communication can be directed to support@inflectionsoftware.com.
Applicability & Eligibility
Before accessing, using, or interacting with the Services you should carefully review the terms and conditions of this Privacy Policy. By accepting our Privacy Policy, you are confirming that you have read and understand these terms, including how and why we use your information. If you don’t want us to collect or process your Personal Information in the ways described in this Privacy Policy, you should immediately terminate your use of the Services and not otherwise provide any information. For purposes of this Section, accessing the Services only to review this Privacy Policy is not deemed to be use of the Services.
We do not knowingly collect information from anyone under the age of 18, nor do we market the Services to them.
Information Collection and Use
Inflection Point collects information about you and your use of the Services through various means, including when you provide information to us and when we automatically collect information about you when you access, use, or interact with the Services. “Personal Information” is information that reveals your specific identity or directly relates to you as an individual. Personal Information we collect may include your name, postal address, email address, phone number, IP address, account username and password.
The types of information Inflection Point may collect about you include:
Information You Provide To Us:
Client Information: Inflection Point may collect and receive information from and about our clients when they seek or are provided with services from the company. We ask that clients and prospective clients only provide us the minimum amount of personal information necessary for Inflection Point to perform its consulting services. You are responsible for obtaining any approvals, authorizations, consents, permissions, and permits that are required in connection with your providing Inflection Point with any information (including, but not limited to, any information relating to a third party).
Marketing and Event Communications: When you sign-up for or subscribe to our marketing communications, publications, or events, we may collect Personal Information about you which may include your name, email address, and postal address. We use this information to send you updates that may be relevant to you regarding developments, company-related events, activities, and news. We process this Personal Information based on legitimate interests, or where we obtain your affirmative consent, on the basis of that consent.
If you do not want to receive communications from us in the future, please let us know by following the unsubscribe instructions found in any email we send, or by sending us an email to support@inflectionsoftware.com. Please note we may still contact you if necessary to provide important notifications regarding certain Services.
Online Collection: We may also collect information from you when you provide it to us via the Services.
Support Information: You may provide information to us via a support request submitted through the Services. We will use this information to assist you with your support request and may maintain this information to assist you or other users with support requests. Please do not submit any information to us via a support submission, including confidential or sensitive information that you do not wish for Inflection Point or our service providers to have access to or use in the future. We process your information in this instance based on legitimate interests to provide the support requested.
Information We Collect Automatically:
We use automatic data collection and analytics technologies to collect aggregate and user-specific information about your equipment, domain name, patterns of use, communication data, and the resources that you access and use on the Services, including your IP address, unique identifiers, log files, browsing and navigation patterns. This information is used to improve our Services.
Cookies, Web Beacons, Links, And Other Tracking Technologies: Inflection Point may keep track of how you use and interact with the Services through the use of cookies, web beacons, links, and other tracking technologies. We do this to help analyze the use of and improve the Services. Through these technologies, we may automatically collect information about your use of the Services and other online activities, including our email correspondences, third-party services, client applications, and certain online activities after you leave the Services. Link information is generally only analyzed on an aggregate basis. Some Services may not function properly if you disable cookies. Such data may include analytics information, sites visited before visiting the Services, browser type, operating system, and tracking of your interactions with our content and emails.
Analytics Information: We use data analytics to ensure site functionality and improve the Services. We use mobile analytics software to allow us to understand the functionality of the Services on your mobile device. This software may record information such as how often you use the Services, what happens within the Services, aggregated usage, performance data, app errors and debugging information, and where the Services were downloaded from. We do not link the information we store within the analytics software to any Personal Information that you submit within the mobile application. We collect Analytics Information either directly or through third parties acting on our behalf.
Publicly Available Information: Inflection Point may collect information about you or your business from publicly available sources, such as LinkedIn or from credit bureaus.
Information Use
Your Personal Information may be used by Inflection Point for any legitimate business purpose consistent with applicable laws and regulations, including, but not limited to, operating the Services, conducting business operations, and responding to requests for information.
Inflection Point may use the Personal Information of any Services user under the following circumstances:
when we need to perform a contract we are about to or have entered into with you;
when we need to do so to comply with a legal obligation;
when it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests;
when it is necessary to establish, exercise or defend legal claims;
if you have already made the information public; or
if you have given your consent.
The particular legitimate interests upon which we rely in processing your Personal Information include the following:
carrying out business intake procedures such as to carry out conflict and other business intake searches,
providing consulting or SaaS services to our clients, and
marketing our Services.
Information Sharing
When you access or use the Services, we collect, use, share, and otherwise process your Personal Information as described in this Privacy Policy. Inflection Point does not and will not sell your Personal Information. Inflection Point will not share or otherwise disclose your Personal Information to third parties without your consent or another valid legal basis permitted by applicable laws and regulations.
Inflection Point will share your information in the following circumstances on the legal basis of the legitimate interests of providing the requested Services:
Within Inflection Point: We may share and process information internally within Inflection Point and with our subsidiaries and affiliates. Inflection Point personnel may have access to your information as needed to provide and operate the Services in the normal course of business. This includes information regarding your use and interaction with the Services.
Service Providers and Third-Party Vendors: Inflection Point works with various organizations and individuals to help provide the Services to you ("Service Providers" or “Third Party Vendors”), such as website and data hosting companies and companies providing analytics information. Inflection Point needs to engage such Service Providers or Third-Party Vendors to help us operate, provide, and market the Services. These entities may use your information only to perform these tasks on our behalf. Information we share with our Service Providers or Third-Party Vendors may include both information you provide to us and information we collect about you, including Personal Information and information from data collection tools like cookies, web beacons, and log files.
Inflection Point takes reasonable steps to ensure that our Service Providers and Third-Party Vendors are obligated to reasonably protect your information on Inflection Point’s behalf. If Inflection Point becomes aware that a Service Provider or Third Party Vendor is using or disclosing information improperly, we will take commercially reasonable steps to end or correct such improper use or disclosure.
Business Transactions: Inflection Point may purchase other businesses or their assets, sell our business assets, or be involved in a bankruptcy, merger, acquisition, reorganization or sale of assets (a “Business Transaction”). Your information, including Personal Information, may be among assets sold or transferred as part of a Business Transaction.
Safety and Lawful Requests: We may be required to disclose Services user information pursuant to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. We generally do not disclose user information unless we have a good faith belief that an information request by law enforcement or private litigants meets applicable legal standards. We may share your information when we believe it is necessary to comply with applicable laws, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the Services or using the Inflection Point’s name, or to protect the safety of any person. This may include sharing information with other companies, lawyers, agents, or government agencies. Nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your information.
Your Rights and Choices
Inflection Point seeks to ensure all individuals are provided with the rights mandated by their governing jurisdiction.
Data Security
Inflection Point takes commercially reasonable efforts to secure and protect the privacy, accuracy, and reliability of your information. Inflection Point implements security measures as we deem appropriate and consistent with industry standards. Inflection Point will protect your information from loss, misuse and unauthorized access, alteration, destruction and disclosure as required by the Rules of Professional Conduct (or other rules) applicable to Inflection Point’s attorneys and all laws and regulations applicable to Inflection Point; provided, however, that, except as provided in the immediately following sentence, Inflection Point will, at a minimum, use commercially reasonable efforts to protect Personal Information from loss, misuse and unauthorized access, alteration, destruction and disclosure.
Certain Personal Information posted by you to the Services may be accessible to the general public, and Inflection Point is not responsible for protecting such Personal Information from loss, misuse or unauthorized access, alteration, destruction or disclosure. For example, if you participate in a public forum on the Services, any information disclosed by you when doing so may be available to the general public. Also, since no transmission of information over the Internet or electronic storage of information is completely secure, it is possible that your information could be lost, misused or accessed, altered, destroyed or disclosed without authorization, even if Inflection Point uses such reasonable efforts. In providing information to Inflection Point, you must assume the risk that your information could be lost, misused or accessed, altered, destroyed or disclosed without authorization. Accordingly, any information you transfer to or from Services is provided at your own risk.
Electronic Communications
Whether or not you have previously sent Inflection Point an e-mail message, you consent to Inflection Point’s sending you e-mail messages and other electronic communications (a) in connection with your use of the Services, (b) in the ordinary course of business, or (c) for any other legitimate business purpose (including, but not limited to, marketing). Since Inflection Point endeavors to send e-mail messages and other electronic communications only to individuals desiring to receive them, you can unsubscribe to such e-mail messages or other electronic communications at any time by contacting Inflection Point using the contact information provided in this Privacy Policy or by following the directions contained in such e-mail messages or other electronic communications.
Third-Party Services
The Services may contain links to, or be accessible from, websites provided by third parties (individually a “Third-Party Services”). Your use of a Third-Party Services will be subject to its terms of use and other provisions, and you are responsible for complying with such terms and other provisions. This Privacy Policy does not cover the privacy policies or practices of any Third-Party Services, and Inflection Point is not responsible for any information you submit to, or otherwise collected by, any Third-Party Services. Inflection Point is only responsible for information obtained by it (a) through your authorized use of the Services or (b) from other sources in the ordinary course of its business. You should consult each Third-Party Services for its Privacy Policy or practice before submitting any information to, or otherwise using, such Third-Party Services.
Changes to Our Privacy Policy
Inflection Point may modify this Privacy Policy from time to time. The most current version of this Privacy Policy will govern our use of your information and will be located at https://www.inflectionsoftware.com/privacy-policy. We will notify you of material changes to this policy by posting a Policy to our website. The latest version of this Privacy Policy will always be the one posted at https://www.inflectionsoftware.com/privacy-policy.